Services

Services

How we transport your animals

Door to door: we collect pets from your residence – then we transport them by air or road – then deliver them to their new home.

Door to airport: we collect pets from your residence – then we transport them by air to required airport – then you collect your pets upon their arrival at the airport.

Airport to airport: you deliver pets to the airport or to our kennels – then we fly your pets to required airport – then you collect your pets upon their arrival at the airport.

Transit assistance

We can offer two types of assistance:

1.With onward flight facility: upon arrival we meet the incoming flight, clear customs and then book your pets onto the connecting flight to your final destination. If possible we would deliver your pets to our kennels for a warm meal and a cozy overnight before their onward flight.

2.Securing the transfer: if your pets are flying via Johannesburg and you would like to make sure that they arrived in Johannesburg safely and that somebody is there to fill up their water bowls, feed them and if possible take them for walk before the 2nd leg of their journey.

Documentation for animals travelling internationally

All countries require veterinary preparation that can take a different amount of time and commitment e.g. preparation for taking pets into EU countries takes 3 to 4 months, where preparation for pets into USA can take up to 21 days.

We recommend that you provide us with copies of your pet’s veterinary documentation as soon as possible so we can advise you what requirements you have to meet to be able to export or import your pet

How we do the health clearance

Your pet will be taken to your private veterinarian, who will certify that your pet is fit to travel and complies with the destination countries requirements.

This gets done in the week the pet travels, once the private has issued the animal with a health certificate Pets 2 Go Int will collect to deliver to State Vet for an official signature and stamp.

We offer 2 types of service

  1. Airport to door: upon arrival we meet the incoming flight, clear customs, (if quarantine is required: we will arrange the quarantine facilities) and then we will deliver your pets to your residence; All quotations are for this option unless required differently.
  2. Door to door: our agent will collect your pets from residence – then the pets will be flown into South Africa – upon arrival we meet the incoming flight, clear customs, (if quarantine is required: we will arrange the quarantine facilities) and then we will deliver your pets to your residence; To receive door to door quote please contact us.

How to choose a pet travel container

It is important to choose the correct size of the travel kennel for your beloved. The box cannot be too small or too large. Your pet should be able to comfortably stand up, lie down and turn around in its box.

We recommend that you measure your pet so we can select the right size of its travel container. Please follow the guidelines below in order to provide us with your pets’ correct measurements.

If you are purchasing your own travel kennel please bear in mind to allow room for a blanket and a water bowl.

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